Jacob North

Solving Complex Problems With Simple Solutions

Work Experience

Aug 2022 - Present

Led a cross-functional team of seven engineers to develop and maintain a platform supporting over 250,000 users, ensuring seamless performance and high user satisfaction.
Collaborated with the CTO to create, review, and maintain security documentation for 400+ NIST 800-53 controls, achieving full compliance with Department of the Army requirements.
Ensured adherence to CMMC, IL4, and FedRAMP security and development standards, protecting sensitive data and systems.
Maintained a 99.9% uptime while scaling the platform by over 100,000 users, showcasing exceptional reliability and scalability.
Designed, planned, and delivered hundreds of new features as an individual contributor, driving continuous platform enhancement.
Partnered with stakeholders to boost platform scalability, security, and performance, resulting in a more robust system.
Overhauled ticketing, testing, and development processes, cutting help desk response times and boosting operational efficiency.

Feb 2019 - Sep 2022

Spearheaded the transition of the company’s core product from an on-premise solution to a cloud-based architecture within my first year as CTO, modernizing infrastructure and enhancing accessibility.
Managed client relationships with 30+ companies, including Fortune 500 firms, securing high satisfaction and fostering long-term partnerships.
Scoped, planned, and delivered over $3 million in features and billable work, directly fueling company revenue growth.
Led a team of 10+ employees and contractors, cultivating a collaborative and high-performing culture.

C#: Developed scalable applications using .NET framework.

AWS: Deployed and managed cloud infrastructure for large-scale systems.

SQL Server: Designed and optimized databases for performance.

Cybersecurity Compliance: Ensured compliance with NIST 800-53 and FedRAMP.

Communication: Collaborated effectively with teams and stakeholders.

Problem-Solving: Resolved complex technical challenges efficiently.

Agile Methodologies: Led Agile teams to deliver projects on schedule.

Performance Optimization: Achieved 99.9% uptime through system improvements.

API Development: Designed RESTful APIs for integration.

DevOps Practices: Implemented CI/CD pipelines to streamline development.

System Architecture Design: Architected scalable and secure systems.

Cloud Computing: Leveraged cloud technologies to enhance scalability.